Refunds, Returns and Shipping Policy

Easy Refund or Replacement

If a wrong or damaged product is delivered, then it has to be informed to us with images within 2 days after delivery. We will initiate a refund or send the replacement product accordingly. The process takes about 7 working days. Contact Us.

Shipping and Return Policy

We ensures quality products and packaging to our customers. We have partnered with reputed courier agencies for a safe and timely delivery. 

How long does it take for an order to arrive?

All the orders are dispatched from our warehouse within 2 working days. Most of the orders are delivered to your address within 2-4 working days from the date when the order is placed. 

Can you return Plants? No.

We does not accept returns on plants as the poor plants will perish due to both way transit stress. But we do guarantee every plant will arrive at your doorstep in great condition.

Please note that the plant might look a little dull due to transit stress. But be assured that exposure to sunlight and proper watering will revive the plant to its natural healthy state.

If you are worried about the plant health, we have your back. Just contact our support team: 

Can you return Non-Plant products? Yes.

If any non-plant product reaches you in a damaged state.

We take great care selecting the best products for our customers that will help support and enhance your plant life. If you are not happy with your purchase, we will accept returns and exchanges on unused or unopened products within 14 days of purchase. Simply reach out to our customer support team to start the process. The process takes about 7 working days.

What if you are not happy with the product? You can Self Return

If you dislike the product received, you can follow below steps to send the product to us:
  • What if you are not happy with the non-plant product? You can Self Return the item to us within 14 days from the delivery date.
  • We will send a replacement or initiate refund for the products to your source account once we receive the product. The process takes about 7 working days.
  • You will bear the shipping charges to return the products.
  • Return address: ManBhawan Plant Nursery (Unit of Propelbiz Solutions LLP), Main Link Rd Green belt, Sector 10, Vasundhara, Ghaziabad, Uttar Pradesh 201012